Thought Media, Inc. Privacy Policy
Effective Date: July 15, 2026
Last Updated: July 15, 2026
1. Our Commitment to Privacy
Thought Media, Inc. is committed to protecting the privacy and security of the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when individuals:
- Visit our U.S. website
- Submit an online form
- Request information, a consultation, or a quote
- Communicate with us
- Engage us to provide services
- Apply for employment or contractor opportunities
- Interact with our advertisements, social media pages, or other digital services
- Otherwise interact with Thought Media, Inc.
This Privacy Policy applies to websites, landing pages, online forms, and other digital services operated by Thought Media, Inc. that link to this policy.
In this policy, “Thought Media,” “Thought Media, Inc.,” “we,” “us,” and “our” refer to Thought Media, Inc.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected online and, where expressly stated, information collected through related business communications and service relationships.
This policy does not apply to:
- Websites, applications, or services operated by third parties
- Information processed solely on behalf of a client under a separate services agreement
- Information that has been aggregated, anonymized, or de-identified so that it cannot reasonably be linked to an identifiable individual
- Information excluded from the definition of personal information or personal data under applicable law
When we process personal information solely on behalf of a client, the client may be responsible for determining how and why that information is processed. Questions about such information should generally be directed to the applicable client.
3. What Is Personal Information?
“Personal information” or “personal data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.
Personal information does not generally include:
- Publicly available information
- Lawfully obtained government records
- De-identified or aggregated information
- Information excluded under applicable state or federal law
- Business contact information where applicable law does not treat it as protected personal information
The meaning of personal information may vary depending on the law that applies.
4. Personal Information We Collect
The personal information we collect depends on how an individual interacts with us.
Information Provided Directly to Us
We may collect:
- Name
- Business or organization name
- Job title
- Mailing or business address
- Email address
- Telephone number
- General geographic location
- Contact preferences
- Information submitted through contact, consultation, quote, or project request forms
- Project requirements
- Requested services
- Budget or anticipated project investment
- Business goals and operational requirements
- Appointment and meeting information
- Information contained in emails, calls, messages, or other correspondence
- Feedback, survey responses, reviews, and testimonials
- Marketing and communication preferences
- Employment or contractor application information
- Resume, work history, education, and professional qualifications
- Billing, invoicing, and transaction information
- Information submitted in connection with a contract or business relationship
- Any other information an individual voluntarily provides
Individuals should not submit highly sensitive personal information through general website forms unless it is reasonably necessary and specifically requested.
Information Collected Automatically
When someone visits or interacts with our website, we and our technology providers may automatically collect:
- Internet Protocol address
- Browser type and version
- Device type
- Operating system
- Screen resolution
- Internet service provider or network information
- Approximate geographic location
- Referring website or advertisement
- Pages viewed
- Links selected
- Date and time of a visit
- Time spent on individual pages
- Website navigation activity
- Form interactions
- Conversion events
- Advertising campaign information
- Cookie identifiers
- Device identifiers
- Session identifiers
- Analytics identifiers
- Website performance and error information
- Security and fraud-detection information
This information may be collected through cookies, pixels, tags, software development kits, local storage, server logs, and similar technologies.
Information from Other Sources
We may receive personal information from:
- Advertising and analytics providers
- Social media platforms
- Referral partners
- Publicly available business directories
- Professional networking platforms
- Lead-generation services
- Clients, vendors, suppliers, or contractors
- Corporate affiliates
- Event organizers
- Individuals authorized to provide information on another person’s behalf
We may combine information received from these sources with information collected directly from an individual.
Payment Information
When online payment options are available, payment information may be collected and processed by a third-party payment processor.
Thought Media, Inc. does not generally receive or retain complete payment-card numbers or card security codes. Payment processors handle payment information according to their own privacy policies, security standards, and terms.
5. Categories of Personal Information Collected
Depending on an individual’s interactions with us, we may collect the following categories of personal information:
Identifiers
Examples include:
- Name
- Email address
- Mailing address
- Telephone number
- Internet Protocol address
- Cookie, device, and account identifiers
Customer and Business Records
Examples include:
- Contact information
- Service inquiries
- Project requirements
- Account or transaction records
- Contract and billing information
- Client relationship information
Commercial Information
Examples include:
- Services purchased or considered
- Project history
- Proposals and estimates
- Transaction information
- Business preferences
- Marketing interactions
Internet and Electronic Network Activity
Examples include:
- Browsing activity
- Pages viewed
- Website interactions
- Referring sources
- Search and navigation information
- Advertisement interactions
Geolocation Information
We may collect general or approximate location information derived from an Internet Protocol address or device settings.
We do not generally collect precise GPS-level location information through our website.
Professional or Employment Information
Examples include:
- Employer
- Job title
- Professional experience
- Business responsibilities
- Resume and application information
- Education and qualifications
Communications and Content
Examples include:
- Emails
- Form submissions
- Meeting notes
- Support requests
- Feedback
- Reviews
- Testimonials
Telephone or video calls may be recorded only where appropriate notice or consent is provided.
Inferences
We may create limited inferences based on website activity, service interests, or business interactions, such as an inferred interest in a particular service.
Sensitive Personal Information
We do not seek to collect sensitive personal information through general website interactions.
Sensitive information may include:
- Government identification numbers
- Financial account credentials
- Precise geolocation
- Biometric information
- Health information
- Racial or ethnic origin
- Religious or philosophical beliefs
- Sexual orientation
- Citizenship or immigration status
- Contents of private communications where Thought Media is not the intended recipient
Where sensitive personal information is collected, we will use it only for reasonably necessary purposes, with consent where required, or as otherwise permitted by law.
We do not use sensitive personal information to infer characteristics about individuals unless specifically disclosed and permitted by law.
6. How We Collect Personal Information
We may collect personal information:
- Directly from an individual
- Through website forms
- Through email, telephone, video calls, or other communications
- Through contracts, proposals, invoices, and transactions
- Through cookies and website technologies
- Through advertisements and social media platforms
- Through professional networking and business development activities
- Through service providers acting on our behalf
- From publicly available business sources
- From referrals
- From clients, partners, vendors, or contractors
- Through employment or contractor applications
7. How We Use Personal Information
We may use personal information to:
- Respond to inquiries
- Process consultation and quote requests
- Contact prospective, current, or former clients
- Evaluate project requirements
- Prepare proposals, estimates, and recommendations
- Provide and manage our services
- Create and administer client accounts
- Process transactions, invoices, and payments
- Schedule meetings
- Communicate about projects
- Provide customer service and technical support
- Manage client, vendor, supplier, and contractor relationships
- Maintain business and transaction records
- Personalize website content and communications
- Understand how visitors use our website
- Improve website functionality, usability, and performance
- Conduct analytics and reporting
- Measure marketing and advertising performance
- Develop and improve our services
- Conduct research and business planning
- Prevent fraud, abuse, and security threats
- Authenticate users
- Protect our systems, personnel, clients, and business
- Establish, exercise, or defend legal rights
- Collect amounts owed
- Enforce agreements and website terms
- Meet legal, tax, accounting, insurance, and regulatory requirements
- Send marketing communications where permitted
- Process employment or contractor applications
- Fulfill purposes disclosed when information is collected
- Carry out other activities with consent or as permitted by law
8. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, scripts, and similar technologies.
A cookie is a small data file stored on a browser or device. Some cookies expire when a browser session ends, while others remain for a defined period.
Essential Cookies
Essential cookies support functions necessary for the website to operate, including:
- Website navigation
- Security
- Network management
- Form functionality
- Fraud prevention
- Session management
- Cookie preference management
These cookies may not be capable of being disabled through our cookie preference tool because they are necessary for the website to function.
Functional Cookies
Functional cookies allow the website to remember choices, settings, or preferences and provide enhanced functionality.
Disabling these cookies may affect certain website features.
Analytics Cookies
Analytics cookies help us understand:
- How visitors arrive at the website
- Which pages are viewed
- How visitors navigate the website
- How long visitors remain on pages
- Which devices and browsers are used
- Whether technical errors occur
- How website content performs
We use this information to improve our website, services, marketing, and user experience.
Advertising and Marketing Cookies
Advertising and marketing technologies may be used to:
- Measure advertising campaign performance
- Attribute inquiries or conversions to advertisements
- Build advertising audiences
- Limit how frequently advertisements are displayed
- Deliver advertisements based on inferred interests
- Retarget visitors on other websites or platforms
- Measure interactions across websites, devices, or platforms
Some of these activities may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain state privacy laws, even where no money is exchanged.
Managing Cookie Preferences
Visitors may be able to accept, reject, or manage non-essential cookies through the cookie consent or privacy preference tool displayed on our website.
Cookies may also be blocked or deleted through browser settings. Disabling certain cookies may affect website functionality.
Changing cookie preferences may not automatically delete cookies already stored on a device. Existing cookies may need to be deleted through browser settings.
9. Analytics, Advertising, and Third-Party Technologies
We may use third-party services to support:
- Website hosting
- Website analytics
- Advertising
- Conversion measurement
- Customer relationship management
- Email communications
- Form processing
- Appointment scheduling
- Payment processing
- Website security
- Fraud detection
- Content delivery
- Technical support
These providers may collect or receive:
- Internet Protocol addresses
- Browser and device information
- Cookie and advertising identifiers
- Website activity
- Referral information
- Conversion events
- Approximate geographic information
- Information voluntarily submitted through connected forms
Third-party providers may process personal information according to our instructions, their own privacy policies, and applicable law.
The specific technologies used may change as our business and website evolve.
10. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients.
Service Providers and Contractors
We may provide information to companies that perform services on our behalf, including:
- Hosting providers
- Cloud storage providers
- Email and communication providers
- Customer relationship management providers
- Analytics providers
- Advertising providers
- Payment processors
- Accounting and invoicing providers
- Information technology providers
- Cybersecurity providers
- Form and scheduling providers
- Professional advisers
Service providers and contractors are expected to use information only for authorized purposes, subject to contractual and legal requirements.
Advertising and Analytics Partners
We may disclose identifiers, device information, Internet activity, approximate location, and advertising interaction information to analytics, advertising, and social media partners.
Depending on the technology and applicable law, these disclosures may be considered:
- A sale of personal information
- Sharing for cross-context behavioral advertising
- Targeted advertising
Individuals may exercise applicable opt-out rights as described below.
Business Partners and Subcontractors
We may disclose information to authorized partners, consultants, vendors, and subcontractors where reasonably necessary to deliver requested services or complete a project.
Corporate Affiliates
Information may be disclosed among affiliated entities where reasonably necessary for legitimate business, administrative, security, or service-delivery purposes.
Legal and Regulatory Disclosures
We may disclose personal information where reasonably necessary to:
- Comply with a law, regulation, subpoena, court order, or legal process
- Respond to lawful government requests
- Investigate fraud or unlawful conduct
- Address security incidents
- Protect our rights, systems, property, personnel, clients, or the public
- Establish, exercise, or defend legal claims
- Collect amounts owed
- Enforce agreements
- Complete required legal or regulatory reporting
Business Transactions
Personal information may be disclosed in connection with an actual or proposed:
- Merger
- Acquisition
- Financing
- Reorganization
- Sale of assets
- Corporate restructuring
- Bankruptcy
- Transfer of business operations
Recipients will be expected to handle personal information in accordance with applicable law.
With Consent or at an Individual’s Direction
We may disclose information where an individual asks or authorizes us to do so.
11. Selling, Sharing, and Targeted Advertising
Thought Media, Inc. does not sell personal information in exchange for money.
However, certain disclosures involving advertising cookies, pixels, or similar technologies may be classified as a sale, sharing, or targeted advertising under applicable state privacy laws.
The categories that may be disclosed for these purposes include:
- Online identifiers
- Internet Protocol addresses
- Device information
- Browser information
- Internet and website activity
- Advertising interactions
- Approximate geographic information
- Inferences concerning service interests
The categories of recipients may include:
- Advertising networks
- Social media platforms
- Analytics providers
- Marketing technology providers
Individuals may opt out of applicable sales, sharing, or targeted advertising by:
- Using the website’s cookie or privacy preference tool
- Enabling a legally recognized universal opt-out mechanism
- Emailing [email protected]
- Calling 1 (800) 916-3864
An opt-out request made through a browser-based signal generally applies only to the browser or device from which the signal is sent.
12. Universal Opt-Out Signals and Global Privacy Control
Where required by applicable law, we will process recognized browser-based universal opt-out signals, such as Global Privacy Control, as a request to opt out of:
- The sale of personal information
- Sharing for cross-context behavioral advertising
- Targeted advertising
The signal will ordinarily apply to the browser and device that sends it.
Where we can reasonably associate the signal with a known account or individual, we may apply the request more broadly where required by law.
We do not respond to ordinary “Do Not Track” browser settings where those settings are not recognized as legally binding opt-out mechanisms.
13. Marketing Communications
We may send promotional emails or other marketing communications where permitted by law.
Communications may include information about:
- Services
- Articles and resources
- Offers and promotions
- Company updates
- Events
- Business opportunities
Recipients may unsubscribe by selecting the unsubscribe link in an applicable message or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending:
- Transactional communications
- Project-related communications
- Billing notices
- Security notices
- Contractual communications
- Responses to inquiries
- Other non-promotional messages
14. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention criteria may include:
- The duration of an active inquiry
- The duration of a client or business relationship
- The time needed to provide requested services
- Applicable contractual requirements
- Tax, accounting, and financial record requirements
- Legal limitation periods
- Insurance requirements
- Security and fraud-prevention requirements
- Dispute-resolution requirements
- Regulatory obligations
- Whether an individual has requested deletion
- Whether information remains necessary to establish, exercise, or defend legal claims
General retention practices may include:
- Inquiry and lead information may be retained while the opportunity remains active and for a reasonable period afterward.
- Client, contract, invoice, and transaction records may be retained for the duration required by tax, accounting, legal, and business obligations.
- Marketing preferences may be retained as necessary to honor opt-out and suppression requests.
- Website analytics and cookie information may be retained according to the settings and retention periods of the applicable technology provider.
- Employment and contractor application information may be retained for recruitment, legal, and recordkeeping purposes.
- Security logs may be retained as reasonably necessary to detect, investigate, and prevent security incidents.
When information is no longer required, we may delete, destroy, aggregate, or de-identify it, subject to legal requirements and reasonable limitations involving backups and archival systems.
15. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against:
- Loss
- Theft
- Unauthorized access
- Unauthorized use
- Unauthorized copying
- Unauthorized modification
- Unauthorized disclosure
- Accidental destruction
Safeguards may include:
- Access controls
- Authentication measures
- Encryption where appropriate
- Secure hosting
- Security monitoring
- Backups
- Software updates
- Confidentiality obligations
- Employee and contractor procedures
- Limited access based on business responsibilities
- Incident-response processes
The safeguards used depend on the sensitivity, amount, format, location, and intended use of the information.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
Individuals should avoid submitting highly sensitive information through ordinary email or general website forms.
16. Privacy and Security Incidents
If we become aware of a privacy or security incident involving personal information, we may take steps to:
- Contain the incident
- Investigate its cause and scope
- Reduce the risk of further harm
- Recover affected information where possible
- Correct security or procedural weaknesses
- Assess applicable notification requirements
- Maintain legally required records
- Notify affected individuals
- Notify government agencies, regulators, or law enforcement where required
The timing and contents of any notification will depend on the circumstances and applicable law.
17. U.S. State Privacy Rights
Residents of certain U.S. states may have privacy rights under applicable state law.
Depending on the state, these rights may include the right to:
- Confirm whether we process personal information
- Access personal information
- Obtain a copy of personal information
- Correct inaccurate personal information
- Delete personal information
- Obtain portable personal information
- Opt out of the sale of personal information
- Opt out of targeted advertising
- Opt out of sharing for cross-context behavioral advertising
- Opt out of certain profiling activities
- Limit certain uses of sensitive personal information
- Obtain information about categories of third parties receiving personal information
- Revoke consent where processing is based on consent
- Appeal a decision concerning a privacy request
- Exercise privacy rights without unlawful discrimination or retaliation
These rights are not absolute. Applicable law may permit or require us to deny a request in certain circumstances.
We may retain or continue using information where reasonably necessary to:
- Complete a requested transaction
- Provide requested services
- Maintain security
- Prevent fraud
- Comply with legal obligations
- Exercise or defend legal claims
- Maintain internal records
- Honor an opt-out request
- Perform other activities permitted by law
18. How to Submit a Privacy Request
Privacy requests may be submitted by:
Email:[email protected]
Telephone: 1 (800) 916-3864
The request should describe the right being exercised and provide sufficient information for us to identify relevant records.
A request may include:
- The individual’s name
- Email address
- Telephone number
- State of residence
- Nature of the relationship with Thought Media
- Specific privacy right being exercised
Do not send sensitive identification documents through ordinary email unless specifically instructed.
Identity Verification
We may need to verify the identity of the person submitting a request.
Verification may require us to match information provided with information already maintained by us.
The level of verification will depend on:
- The nature of the request
- The sensitivity of the information
- The risk of unauthorized access or deletion
- Applicable legal requirements
We will use verification information only for the purpose of responding to the request.
Authorized Agents
Where permitted by law, an authorized agent may submit a privacy request on an individual’s behalf.
We may require:
- Written authorization
- Verification of the individual’s identity
- Confirmation that the agent has authority to act
- Additional documentation permitted by law
Response Timing
We will respond within the period required by applicable law.
Where permitted, we may extend the response period due to the complexity or number of requests. We will provide notice where an extension applies.
Appeals
Where applicable state law provides a right to appeal, an individual may appeal a denied request by contacting us using the same email address or telephone number and clearly stating that the communication is a “Privacy Request Appeal.”
We will review and respond to an appeal within the period required by applicable law.
19. Non-Discrimination
We will not unlawfully discriminate against an individual for exercising applicable privacy rights.
We will not, solely because someone exercised a privacy right:
- Deny services
- Charge a different price
- Provide a different level or quality of service
- Retaliate against an employee, applicant, or contractor
- Suggest that the individual will receive different treatment
Differences reasonably related to the value of personal information or otherwise permitted by law may not constitute unlawful discrimination.
We do not currently offer financial incentives in exchange for the collection, sale, or retention of personal information.
20. California Privacy Notice
This section supplements the remainder of this Privacy Policy and applies to California residents where the California Consumer Privacy Act, as amended, applies to Thought Media, Inc.
Categories Collected
During the preceding 12 months, we may have collected:
- Identifiers
- Customer and business records
- Commercial information
- Internet and electronic network activity
- Approximate geolocation information
- Professional or employment information
- Communications and submitted content
- Inferences
- Limited sensitive personal information where voluntarily provided or reasonably necessary
Sources
We may collect these categories from:
- Consumers
- Website visitors
- Clients
- Prospective clients
- Service providers
- Advertising and analytics providers
- Social media platforms
- Referral sources
- Publicly available sources
- Business partners
- Employers or organizations with which an individual is associated
Business and Commercial Purposes
We may use these categories to:
- Provide services
- Respond to inquiries
- Manage business relationships
- Process transactions
- Improve our website and services
- Conduct analytics
- Advertise and market our services
- Protect security
- Prevent fraud
- Meet legal obligations
- Conduct internal business operations
- Process applications
- Carry out the purposes described in this Privacy Policy
Categories Disclosed for Business Purposes
We may disclose the categories listed above to:
- Service providers
- Contractors
- Payment processors
- Hosting providers
- Analytics providers
- Customer relationship management providers
- Communication providers
- Security providers
- Professional advisers
- Business partners
- Subcontractors
- Government or legal authorities where required
Categories Sold or Shared
We do not sell personal information for money.
Advertising and analytics disclosures involving the following categories may be considered selling or sharing under California law:
- Identifiers
- Internet and electronic network activity
- Approximate geolocation information
- Advertising and interaction information
- Inferences concerning service interests
These categories may be disclosed to advertising networks, analytics providers, social media platforms, and marketing technology providers.
California Rights
Subject to legal limitations, California residents may have the right to:
- Know the categories of personal information collected
- Know the categories of sources
- Know the business or commercial purposes for collection
- Know the categories of third parties receiving information
- Access specific pieces of personal information
- Correct inaccurate personal information
- Delete personal information
- Opt out of selling or sharing
- Limit certain uses or disclosures of sensitive personal information
- Receive information about applicable data practices
- Exercise rights without discriminatory treatment
Sensitive Personal Information
Thought Media does not use or disclose sensitive personal information for purposes of inferring characteristics about California residents.
To the extent sensitive personal information is collected, it is used only for reasonably necessary business purposes, to provide requested services, comply with law, maintain security, or as otherwise permitted.
California Minors
We do not knowingly sell or share the personal information of individuals under 16 without the affirmative authorization required by law.
California Requests
California residents may submit requests using:
Email:[email protected]
Telephone: 1 (800) 916-3864
California residents may also opt out through the website’s cookie or privacy preference tool or through an applicable browser-based opt-out signal.
21. Children’s Privacy
Our website and services are intended for businesses and adults. They are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13.
If we learn that we collected personal information from a child under 13 without legally required parental consent, we will take reasonable steps to delete or otherwise address the information.
A parent or legal guardian who believes a child has submitted personal information may contact us using the information below.
22. Employment and Contractor Applicants
When individuals apply for employment or contractor opportunities, we may collect:
- Contact information
- Resume and employment history
- Education
- Professional qualifications
- References
- Portfolio materials
- Compensation expectations
- Interview notes
- Work authorization information where permitted
- Background information where legally authorized
We use this information to:
- Evaluate qualifications
- Communicate with applicants
- Conduct interviews
- Make hiring or engagement decisions
- Verify information
- Maintain recruitment records
- Comply with legal obligations
- Protect our rights
Applicant information may be disclosed to recruitment providers, professional advisers, background-check providers where authorized, and other service providers involved in recruitment.
23. Third-Party Websites and Services
Our website may contain links to websites, applications, platforms, or services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or information-handling practices of third parties.
This Privacy Policy does not apply to third-party websites or services.
Individuals should review the applicable privacy policies before providing personal information to a third party.
24. Social Media
When someone interacts with our social media pages, advertisements, or content, the applicable social media platform may collect information according to its own privacy policy.
We may receive:
- Public profile information
- Comments
- Messages
- Reactions
- Advertisement interaction information
- Audience and analytics information
The platform’s handling of information is governed by its own terms and privacy practices.
25. International Visitors
Thought Media, Inc. is based in the United States.
Personal information may be processed in the United States and in other countries where we or our service providers operate.
Privacy and data-protection laws in those jurisdictions may differ from the laws in an individual’s country or state of residence.
Where required, we will use appropriate measures to protect personal information transferred between jurisdictions.
26. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our business
- Our services
- Our website
- Our technologies
- Our service providers
- Legal requirements
- Regulatory guidance
- Industry practices
The updated policy will be posted with a revised “Last Updated” date.
Where a change is material, we may provide additional notice through the website, email, or another appropriate method.
Where required by law, we will obtain consent before applying a materially different use to information previously collected.
27. Questions, Complaints, and Contacting Us
Questions, privacy requests, complaints, and concerns may be directed to:
Thought Media, Inc.
Email:[email protected]
Telephone: 1 (800) 916-3864
Please provide sufficient information for us to understand and respond to the request.
Do not send Social Security numbers, complete financial account numbers, passwords, or other highly sensitive information through ordinary email.
We will review privacy complaints and make reasonable efforts to investigate and resolve valid concerns.
Individuals may also have the right to contact the attorney general, privacy regulator, or consumer-protection authority in their state of residence.