Effective Date: March 11th, 2025
Welcome to Thought Media and Thought Media Digital Hosting Solutions. By using our services, you agree to comply with the terms outlined in this Terms of Use agreement. If you do not agree to these terms, please discontinue use of our services immediately.
Thought Media provides web hosting, email hosting, and digital solutions. Use of our services must comply with all applicable laws, regulations, and this Terms of Use policy.
- Users are responsible for the security and content of their accounts.
- We reserve the right to modify, suspend, or terminate services if these terms are violated.
- Any activity that disrupts our servers or network integrity is prohibited.
Thought Media clients subscribed to maintenance time with or without web hosting plans may utilize their allocated plan time up to the plan’s set limit each month. The time does not carry-over month to month and resets on the 1st of each new month.
- Maintenance time may be used by our website support team for security and performance related updates. This is done without consent of clients to ensure safety, security, and performance of websites hosted on the Thought Media network, however clients may request these activities not to take place. In some cases the requests may be denied if our technicians or website support staff deem it a risk to not perform the aforementioned updates.
- Additional website update or maintenance requests, including backups and restorations may be made by opening a support ticket or sending an email directly to support@thoughtmedia.com using your account email address on-file.
- Any additional time over account allocated maintenance hours will be billed at a reduced hourly rate of $59.95 per hour. This is less than the standard maintenance rate of $75 per hour, and less than the new project development rate of $125 per hour.
- Maintenance hourly rates are subject to change at any time without notice, however we strive to keep clients informed and will from time to time issue email notices regarding rate changes, we otherwise encourage clients to remain diligent in checking-in on this Terms of Use (or Thought Media staff) regarding rate changes.
To maintain a secure and professional hosting environment, Thought Media prohibits:
- Harmful Content – Hosting, storing, or transmitting content that contains viruses, malware, Trojans, spyware, ransomware, or other malicious code.
- Illegal Activities – Use of our services for fraud, hacking, phishing, identity theft, or unauthorized access to systems.
- Abusive Behavior – Any actions that threaten, harass, or harm others, including hate speech and defamation.
- SPAM & Unsolicited Emails – Sending bulk emails or using our servers for spamming, phishing, or fraudulent advertising.
- Resource Abuse – Excessive consumption of bandwidth, storage, or CPU resources that disrupts server performance.
Failure to comply with our AUP may result in account suspension or termination without notice.
Thought Media respects copyright laws and intellectual property rights. Users may not:
- Host, distribute, or share copyrighted content without proper authorization.
- Infringe on trademarks, patents, or other protected materials.
- Use Thought Media’s branding, trademarks, or copyrighted content without written consent.
If you believe a user has infringed upon copyrighted material, submit a DMCA Takedown Request to our support team with details of the violation.
We take security seriously, but users are responsible for their own website security, backups, and access credentials. Thought Media will not be liable for:
- Data loss due to hacking, malware, or user error.
- Unauthorized access resulting from weak passwords or misconfigured security settings.
- Third-party breaches affecting hosted websites, emails, or applications.
We recommend regular backups, two-factor authentication (2FA), and secure password management.
Thought Media may suspend or terminate accounts for violations of:
- These Terms of Use
- Hosting Policies or Acceptable Use Policy
- Local, state, federal, or international laws
Accounts may also be suspended for non-payment or other billing-related issues.
Thought Media is not responsible for:
- Downtime due to maintenance, security threats, or third-party service disruptions.
- Loss of profits, data, or business due to server outages or security breaches.
- Issues caused by software bugs, hacking attempts, or user misconfiguration.
Services are provided “as is” without warranties of any kind.
We may update these terms at any time. Continued use of our services indicates acceptance of any modifications. Users will be notified of significant changes.
For inquiries or reports of violations, contact:
📧 Support Email: support@thoughtmedia.com or Contact Us
🌐 Website: https://thoughtmedia.com and https://thoughtmedia.com/clients/
By using Thought Media Digital Hosting Solutions, you agree to these Terms of Use.